Ordering repeat prescriptions
If you are on long term medication you should be able to obtain repeat prescriptions without seeing the doctor.
The easiest ways to order repeat prescriptions are:
- request your prescription in person at the surgery or by post (including a stamped addressed envelope)
- order online via this link NHS online prescription service , please follow the instructions on the page
- using the GP online system – eConsult
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
We do not take repeat prescription requests over the phone or email.
Patient Access
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
If patients who are set up for the Electronic Prescribing System (EPS) wish to terminate their nomination with the chemist, simply go to the pharmacy and ask for your name to be removed and it will be taken off of our system. Your medication will then be printed for you and left at the surgery for you to collect until you wish to sign up with a new chemist.
Please note all prescriptions must be collected before 2pm on Fridays. This will give us enough time to deal with any queries and ensure that you will get your prescription before the weekend.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Medication reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.