Share a Compliment, Complaint or Suggestion

Making a compliment

If you would like to make a compliment or to pass on positive feedback about the practice or a particular member of staff, you can either email the practice (fernlea.adminteam@nhs.net), reply to our survery questionnaires or post.
Fernlea Surgery
114 High Road
South Tottenham
N15 6JR

Make a complaint

If you are to be unhappy with any of our services or in any conflict please do forward your complaints. This will allow the surgery to develop and improve our health and well-being support to all patients, staff and visitors.

We respect and value all patients personal perspective views and work to our fullest to provide the most suitable and accurate practice to all. If you did experience any unpleasant visits or services from the practice please do put your worries forward with a complaint. All patients can complain by email (fernlea.adminteam@nhs.net) or post.
Fernlea Surgery
114 High Road
South Tottenham
N15 6JR

Make a Suggestion

We welcome or suggestions on how to change or improve our services. You can attend one of our PPG meetings or you can email in your suggestion (fernlea.adminteam@nhs.net)