Practice Manager
The Practice Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Mr M Bashar (m)
Operation Manager
The Operations Manager supports the Practice Manager with the day-to-day running of the practice. The Operations Manager will help ensure that all aspects of the practice are operating efficiently and effectively, co-ordinating and enabling the work being undertaken by the doctors and staff.
Mr J Ongeri (m)
Reception Manager
The Reception Manager is responsible for the day-to-day management of the reception. They will also provide expert advice, delegating, overseeing and managing the workload of the receptionists and administrators as well as providing support and training to these staff.
Mahwish Rumani (f)
Receptionists and Administrators
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Miss Abena (f)
Miss Cydney (f)
Miss Daniela (f)
Miss Hayley (f)
Miss Huneza (f)
Miss Isha (f)
Mrs Lakhwinder (f)
Miss Nakita (f)
Miss Taymah (f)
Miss Tia (f)
Miss Valeria (f)
